The Accidental Counsellor Foundations course is available to anyone aged 16 or older.

The program provides participants with a range of tried and tested counselling skills that work to create effective and empathetic communication to help de-escalate a situation.

That situation may involve people who are in crisis; highly distressed; angry; abusive; manipulative; or need assistance for a mental health issue. Community services workers may often be the first point of contact for someone in crisis needing immediate assistance.

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But more and more, workplace or community leaders may find themselves needing to support a person in crisis.

The Accidental Counsellor Foundations workshop provides a toolbox of counselling techniques and questioning frameworks to support people when they are anxious, angry, experiencing loss or are in a challenging time in their life.

It will be held at the Ulladulla Civic Centre from 9am 4.30pm on Thursday, November 7.

Cost is $250 + GST.

To book your place visit https://lifelinesouthcoast.org.au/event/accidental-counsellor-foundations-ulladulla/