When Michelle Treweeke awoke on July 14, she made breakfast and sat down to check her emails.
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First there was one, then two, then six receipts from the Apple store for purchases made overnight while the Treweekes were sleeping.
Purchases made for in-app for a game called Clash of Clans, totaling $493.23.
Dispite having two young boys Michelle said she immediately knew her Apple iTunes account had been hacked.
“I immediately thought it had been somehow hacked,” Michelle said.
“The kids always ask to purchase things and then we put in our password.”
Michelle was quick to investigate the charges.
“The first thing was that I called the bank,” she said.
“They immediately stopped the credit card.
“Then they put me through to the fraud section who said I needed to contact Apple.”
After speaking with Apple the charges where refunded.
“After speaking to Apple the refunded the charges,” she said.
“From now on we will only be using iTunes cards for Apple purchases.
“I feel grateful that Apple have given the refunded, what if they haven’t?
“I would be sick about that amount of money being spent on something we would never purchase.”
Michelle is now sharing her story in the hope others are able to change their online habits before serious money is lost.
“I’ve never hard anything stolen, my house robbed or anything like that. It’s an eye opener around what could happen.
“I hope this is a reminder that you need to keep your eye on purchases that go through your credit card.
“Check your statements and make sure you change your passwords regularly.”
Credit card fraud is a very serious occurrence in Australia with $393,144,971 in fraudulent purchases made using credit cards in Australia in 2014 according to the Australian Payments Clearing Association.
“I tell you what, I’ll be lowering my credit card limit today,” Michelle said.
“Robbed while I was sleeping, that’s how I feel.”
Click through below for further details on how your credit card could be hacked.
- Hacked bricks-and-mortar merchants i.e. restaurant
- Processor breach
- Hacked point-of-sale service company/vendor
- Hacked e-commerce merchant
- ATM or other skimmer
- Crook employee
- Lost or stolen card
- Record theft